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Complaints Form

Your details

First name*

Surname*

Email Address*

Phone Number*

How would you prefer we get back to you?

Phone

Address*

Product information

Product name*

Place of purchase*

Reason for contact*

Did you buy the product frozen, chilled or ambient (room temperature)?*

Frozen

Chilled

Ambient (room temperature)

Pack size or weight

Do you still have the product packaging?*

Yes

Please provide up to 3 clear supporting photographs, no larger than 5MB each:

If you encounter an error when uploading your supporting images, please try again with smaller files no larger than 5MB each. If the issue persists, please email us at customer.services@quornfoods.com.

The information you give when you contact us will be used to respond to your enquiry. We’ll only use it for that purpose and it won’t be shared with anyone except our group companies, service providers and, if relevant, local distributors. You can find out more in our Privacy Policy. You can tell us you don’t want us to use your information at any time by contacting us at unsubscribe@quornfoods.com (but we won’t be able to respond to your enquiry). We and us refers to Marlow Foods Limited, trading as Quorn Foods.

Rather speak to us directly?

You can contact us by email, phone or by writing a letter to our friendly customer team.

Customer Services Phone

Call us on 0345 602 9000
Monday to Friday
8:30am - 5:00pm

Customer Services Email

Ask us at customer.services@quornfoods.com
Monday to Friday
8:00am - 6:00pm

Customer Services Address

Customer Services,
Quorn Foods, Freepost M1927,
Station Road,
Stokesley TS9 7BR

Head Office Address

All factory team or department specific enquiries should be directed to: Quorn Foods, Station Road, Stokesley, TS9 7AB

Press Enquiries

For members of the media only, you can reach our press team by email quorn@mtjpr.co.uk